Privacy Policy

BDA Group (“BDA,” “we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Who We Are

BDA Group is a multidisciplinary technical group delivering lighting, facade, electrical, controls, and professional training solutions for complex construction projects. Our head office is located at 77 Auriga Dr., Unit 6, Ottawa, Ontario K2E 7Z7. We also operate from 10 Noël St, Unit 26, Gatineau, Quebec J8Z 3G5.

2. Information We Collect

We collect personal information only when you choose to provide it. This includes:

• Contact form submissions: your name, company name, phone number, email address, area of inquiry, division of interest, and message.
• Direct correspondence: any information you share with us by phone, email, or other direct communication.

We also automatically collect limited technical data when you visit our website, including your IP address, browser type, pages visited, and visit timestamps. This data is used for site security and aggregate analytics only.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and connect you with the appropriate BDA division.
• Provide project support and follow-up communication.
• Send information about our services, where you have consented.
• Improve our website and services based on aggregated usage data.
• Meet our legal and compliance obligations.

We do not use your personal information for automated decision-making or profiling.

4. Legal Basis for Processing

By submitting our contact form, you consent to BDA Group collecting and using your personal information for the purposes described in this policy. You may withdraw your consent at any time by contacting us at the address below. Withdrawal of consent will not affect processing already carried out.

5. How We Share Your Information

We do not sell your personal information. We share it only in the following limited circumstances:

• Within BDA Group divisions: to route your inquiry to the appropriate team (BDA Lighting, Controls & Services, Electrical, Facade, or Academy).
• Service providers: Webflow (website hosting and form submissions) and Cloudflare (security and spam protection). These providers process data on our behalf under contractual obligations to protect it.
• Legal requirements: if required by law, court order, or government authority.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for functionality and security. These include:

• Essential cookies: required for the website to function, including security verification via Cloudflare Turnstile.
• Analytics cookies: used to understand aggregate visitor behaviour. No personally identifiable information is collected through analytics.

You may control cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 24 months. You may request deletion of your information at any time (see Section 8).

8. Your Rights Under PIPEDA

As a Canadian resident, you have the right to:

• Access: request a copy of the personal information we hold about you.
• Correction: ask us to correct inaccurate or incomplete information.
• Withdrawal of consent: withdraw your consent to our processing at any time.
• Deletion: request that we delete your personal information, subject to legal retention obligations.
• Complaint: file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.

To exercise any of these rights, please contact our Privacy Officer (Section 9).

9. Contact Our Privacy Officer

For questions, requests, or concerns about this Privacy Policy or the handling of your personal information, please contact:

Privacy Officer — BDA Group
77 Auriga Dr., Unit 6
Ottawa, Ontario K2E 7Z7
Phone: 613-727-6223
Email: info@bdag.ca

We will respond to all privacy-related requests within 30 days as required under PIPEDA.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.